Burnie Challenge refunds

Burnie City Council has released information about the refund process for the cancelled Burnie Challenge event.

Mayor Anita Dow said, “Council was extremely disappointed to cancel the 2017 Burnie Challenge event, however the safety of participants and volunteers was paramount.”

“Council is not yet in a position to make a decision about whether the event can be held later in the year, so refunds will be issued to all entrants.”

Burnie Challenge refunds will begin to be processed from Wednesday 12 April 2017.

Any entry fees that were paid via the online registering system will be automatically refunded through the same system.  Refunds could take up to one (1) week to appear in bank accounts.

Any Burnie Challenge entry fees that were paid manually via Burnie City Council Customer Services officers will be refunded on presentation of a payment receipt to the Customer Services officers from Wednesday April 12.  Please note if the entry fee was paid using cash the refund will be cash.  If entry fee was paid using EFTPOS the refund will be processed via EFTPOS.  If you have any queries please contact Council by emailing revenue-services@burnie.net or by phoning 6430 5700.

For further information please contact

Janine Phillips
Communications Officer
Burnie City Council
03 6430 5716 or 0448 568 728

Email: jphillips@burnie.net